Shipping Policy

We are committed to transparency and strive to make your shipping experience with TripurArts straightforward and efficient. For further assistance or questions, please reach out to us at tripurarts@gmail.com. Happy shopping!

Free Shipping Overall India:

Enjoy complimentary shipping on all orders, regardless of your location in India. We are committed to providing a seamless shopping experience with no additional shipping charges.

Shipping Timeframes:

Within India: Expect delivery within 5-7 business days from the date of purchase.
Outside India: International orders usually arrive within 15-30 business days. Please be aware that customs procedures may impact delivery times.

Dispatch Confirmation:

After your order is dispatched, you will receive an email confirmation with tracking details, allowing you to check the status and estimated delivery time of your order.

Order Processing Time:

Orders are usually processed within 1-2 business days following payment confirmation, ensuring prompt dispatch.

Customs and Duties (International Orders):

Additional customs fees or duties may apply to international customers, depending on their country of residence. The buyer is responsible for covering these charges.

Address Accuracy:

It is important to provide accurate shipping information. Additional charges resulting from incorrect addresses will be borne by the customer.

Shipping Delays:

Although we aim to adhere to delivery timelines, unforeseen circumstances or factors outside our control may occasionally lead to delays. We appreciate your understanding in these situations.

Lost or Stolen Packages:

In the unlikely event that a package is lost or stolen, please reach out to our customer support for assistance. We will work with the shipping carrier to address the issue swiftly.

Returns Due to Non-Delivery:

If a package is returned due to non-delivery (such as an incorrect address), the customer will be responsible for any additional shipping costs for reshipment.

Holiday Periods:

Shipping times may fluctuate during peak holiday seasons. We recommend placing your orders in advance to ensure timely delivery.

Contact Information:

For shipping-related inquiries or assistance, please contact our dedicated customer support team at tripurarts@gmail.com. Your satisfaction is important to us.

Thank you for choosing TripurArts. We appreciate your business and look forward to serving you!

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